Managed Server Support

We build all our servers in-house with reliable brand name hardware to meet your specification.
For a free 30 day trial email sales@webworld.ie


Managed Dedicated Server Plans


Our managed server plans give added performance and security for your web presence, or if you are a web designer support for hosting your client's sites. With our managed hosting plans you don't need to become a server administrator to use our severs. Managing servers can be a difficult and time consuming task, even for the most experienced technician. In addition, not everyone is capable of fixing and monitoring their servers all hours of the day. We're here to take that responsibility off your shoulders. Our premium server management solution offers you peace of mind. We assign a personal administrator to look after your server. Rest assured you can trust your server with us, we are totally dedicated to your specific needs.

Overview
- Unlimited server day to day administration.
- DNS Management
- Telephone, e-mail, and IM support
- Application of all critical updates and service packs
- Installation and configuration of Helm, Plesk or Ensim
- Setup of automatic service monitoring software
- Consultation on best practices for server utilization
- 24/7 port monitoring
- Configuration issues with most open source software
- Troubleshooting memory, load, and resource issues
- Full hardware and application support
- Setup and maintenance of server backup scripts
- Setup and maintenance of a firewall
- Full security audits on a regular basis
- Optimization for performance and reliability
Managed Hosting Plans
Hosting Plan Websites Basic Support Backup Space Client Support* Monthly Charge Buy
Enhanced Support Up to 50 Unlimited 1TB (Off-site) 1 Hour €125/m buy
VIP Priority Support Unlimited Unlimited 5TB (Off-site) 3 Hours €150/m buy

Basic Support*
Basic Support includes 24×7 management and troubleshooting of all system software installed on the server that guarantees the highest quality service for you. Examples of work that falls under basic support:

- Website outage.
- FTP not working.
- Kernel security update.
- Control Panel updates.

Client Support*
Examples of work that falls under client support:

- New software installation.
- Existing software configuration changes.
- New accounts/websites setup.
- Migrating websites from another server.
- Troubleshooting of the client applications (e.g. php/perl/java webapps, self-installed or self-managed software).
- Troubleshooting of server problems caused by the customer’s actions.

The charges for client support are:

9am to 6pm @ €100+VAT for the first hour, each addational hour is charged at €50+VAT.
6pm to 9am @ €125+VAT for the first hour, each addational hour is charged at €75+VAT.

Discounts
Discounts apply for multiple servers:
10% discount per server for 2-5 servers
20% discount per server for 6+ servers

Testimonials

Caoimhghin Ó Croidheáin
I moved over to Web World because of the difficulty with dealing with similar companies abroad. Web World has always been helpful and obliging with any technical problems I have had with both hosting and domain names, all at the price of a local phone call - Caoimhghin Ó Croidheáin
www.gaelart.net
myITdepartment.ie
myITdepartment.ie have worked with Dave and his team since 2007. We have always found the service to be efficient and helpful. Its good to know that Web Worlds technical staff are available to help when we need it. I would have no hesitation in recommending Web World. - Seamus Quinn
www.myitdepartment.ie


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